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Users Cannot register On My Site on DLe

So I have a problem that I found out in email. People cannot join my site. That is a severe problem alright because of the way it is set up.
So I tried it myself and the error I continued to get was " invalid email address" which is not true.
How can I repair this problem? Added by: in Others on
This question was reported as fixed by user Answered by: yorismith


+4

Comments 4

  1. yorismith
    +1
    yorismith Currently Offline → 22 March 2015 13:42

    The email is valid doesn't mean it's working properly...if you use SMTP then it maybe security on out bound email, try to switch between mail() function and STMP, I would test with mail() function and using gmail to send out emails from your site
     N/A |  45
  2. Kathryn
    0
    Kathryn Currently Offline → 22 March 2015 13:47

    Okay that I will try.. actually since I use stop forum spam I was wondering if their IP is actually the problem. Yes I do use STMP mail.. and will change it just in case to a gmail addy.
     14 |  46
  3. yorismith
    +1
    yorismith Currently Offline → 22 March 2015 14:16

    in that case you can set "Enable Auto-spam protection: Disable moderate filtering"

    The available option for Enable Auto-spam protection are:

    - Disable : this will completely disable spam filtering

    - Enable spam filtering : This option is basic spam filtering which will use DLE default setting to adjust from http://www.stopforumspam.com/ setting and threads, setting this option required API key for a service stopforumspam.com: otherwise it can cause issue on blocking certain emails or username or IPs. this setting is not recommended by dlestarter team due to some issues from http://www.stopforumspam.com/

    - Disable moderate filtering : This option is same as "Enable spam filtering" plus filtering moderation from "stopforumspam.com" if this option is set then all spam will not be filtering but it will pass the spam filtering which will use setting to adjust from http://www.stopforumspam.com/ setting and threads, setting this option required API key for a service stopforumspam.com: otherwise it can cause issue on blocking certain emails or username or IPs. This setting is default by DLE

    - Enable Enhanced filtering: this is advanced settings and filtering by http://www.stopforumspam.com/. setting this option required API key for a service stopforumspam.com: otherwise it can cause issue on blocking certain emails or username or IPs. this setting is not recommended by dlestarter team due to some issues from http://www.stopforumspam.com/

    In case you have problem with "invalid user or email" then you may need to consider to "Disable" this spam filtering can cause by host providers which have "security_mod" enabled on server side.
     N/A |  45
  4. Kathryn
    0
    Kathryn Currently Offline → 22 March 2015 14:56

    something was amiss it works now. yes i do have an api key from stopforumspam and the filter is disabled but i inserted my admin email account and now it works lol
     14 |  46

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